Overview

This Privacy Policy describes how NXT LVL LABS LTD (“we,” “us,” or “our”) collects, uses, and protects the personal information of users and customers when they visit our website or interact with our services. It also explains the rights and choices individuals have regarding their personal information. Please read this Privacy Policy carefully to understand how we handle and protect your information.

Information We Collect:

  • We may collect the following types of personal information:

        • Basic contact details: Including names, addresses, phone numbers, and email addresses.
        • Order information: Such as billing and shipping addresses, payment confirmation, and other details related to purchases.
        • Account information: Usernames, passwords, and security questions associated with user accounts.
        • Shopping information: Details of viewed products, items added to carts, and wishlists.
        • Customer support information: Information shared during communications with our customer support team.
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      We collect personal information directly from users through our services.

    How We Use Personal Information:

    • We use the collected personal information for the following purposes:

      • Providing products and services: Processing payments, fulfilling orders, arranging shipping, facilitating returns and exchanges, and sending notifications related to purchases and account activities.
      • Marketing and advertising: Sending marketing communications, promotional offers, and personalized advertisements through email, text messages, or postal mail.
      • Security and fraud prevention: Detecting and investigating fraudulent or malicious activities and protecting the security of user accounts.
      • Communication with users: Providing customer support, responding to inquiries, and improving our services.

    Information Security:

    • We take appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no security system is completely foolproof, and we cannot guarantee the absolute security of your information.

    Cookies:

    • We may use cookies and similar technologies on our website to enhance user experience, remember preferences, analyze user behavior, and optimize our services. By using our website, you consent to the use of cookies as described in our Cookie Policy.

    Retention Of Personal Information:

    • We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When personal information is no longer needed, we will securely dispose of it.

    Sharing Personal Information:

    • We may share personal information with the following entities for legitimate purposes:

      • Service providers: We may engage third-party service providers to perform services on our behalf, such as IT management, payment processing, data analytics, customer support, and shipping.
      • Business partners: We may share personal information with trusted business partners for collaborative purposes and to provide services or offers to our users.
      • Legal compliance and protection: We may disclose personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose personal information to protect our rights, privacy, safety, or the rights, privacy, or safety of our users or others.

    User Rights and Choices:

    • Users have certain rights regarding their personal information, subject to legal limitations. These rights may include the right to access, correct, or delete personal information, the right to restrict or object to the processing of personal information, and the right to withdraw consent. Users may also have the right to lodge complaints with relevant data protection authorities.

    International Data Transfers:

    • We may transfer personal information to countries outside the country where NXT LVL LABS LTD is located for processing and storage purposes. These transfers may involve data transfers to countries that may not have the same level of data protection as the country where you reside. By using our services, you consent to such transfers.

    Contact Us:

    • If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

      Email: info@nxtlevellabz.com

    Changes to this Privacy Policy:

    • We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised Privacy Policy will be posted on our website with an updated effective date. Please review this Privacy Policy regularly for any updates.

      By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your personal information as described herein.